Where Enterprises
Deploy mploi First
The platform is general-purpose, but our customers tend to start in the same handful of places — the operations that matter most and that touch the most data.
Request a DemoTriage, Investigate, and Remediate — at Machine Speed
Your on-call engineer's brain runs out of working memory at 3 AM. Your mploi agent doesn't.
Agents query infrastructure inventories, pull logs from disparate systems, correlate events across tools, and propose remediation steps with full audit trail. Configure them to execute approved runbook steps autonomously, or to stop and ask for human confirmation before any destructive operation. Either way, every action is logged, scoped to permissions you control, and visible to the SOC.
What agents do here
- Read live infrastructure state — devices, routes, sessions, metrics
- Cross-reference your CMDB, ticketing system, and monitoring tools in one conversation
- Execute approved shell, PowerShell, or NETCONF commands on target systems
- Generate post-incident reports as Word documents with timelines and remediation
- Run health-check sweeps on a schedule and notify on regression
IT Operations
Used to: triage incidents, audit configurations, run automation, write post-mortems.
Customer Support
Used to: deflect tier-1, accelerate tier-2, prep escalations for human reps.
Answers Grounded in Your Knowledge, Actions Bound by Your Policy
A support agent that cites your real runbook — not the public internet's idea of one.
Resolve tier-1 and many tier-2 tickets entirely with mploi. Agents read your help articles, troubleshooting guides, and historical resolved cases. They take action by updating tickets, modifying user records in your CRM, sending follow-up emails, or escalating with full context to a human. Customers get instant answers; your team focuses on the cases that need humans.
What agents do here
- Resolve product questions from your knowledge base with verbatim source citations
- Modify ticket state, assignment, priority, and tags within your existing ticketing platform
- Look up customer records in your CRM and personalize responses
- Draft email replies, escalation summaries, and account memos
- Hand off to a human with a full conversational context bundle attached
Self-Serve Analytics — Without the Analytics Queue
Move from "I have a question for the data team" to "I have an answer."
Business users describe what they need in natural language. Agents translate it into SQL against your warehouse, run the query, summarize the results, generate charts, and produce executive-ready reports. Standing dashboards self-refresh on whatever cadence you set. Your analytics team gets to focus on the genuinely hard problems instead of being a query service.
What agents do here
- Translate natural-language questions to SQL against your databases
- Generate Excel workbooks with formatted tables and pivot-style summaries
- Produce PDF reports with embedded charts and executive narrative
- Stand up self-updating monitoring dashboards on cron or interval
- Notify stakeholders on anomalies and threshold breaches
Data & Reporting
Used to: democratize data access, generate recurring reports, stand up dashboards.
Security Operations
Used to: amplify analyst capacity, automate routine investigations, document incidents.
The Analyst Multiplier Your SOC Has Been Waiting For
Most security work is reading logs, correlating events, and writing it up. mploi does the first two and drafts the third.
Agents read SIEM events, pull related logs from disparate systems, cross-reference threat intelligence sources you've connected, and assemble incident summaries with timelines, indicators of compromise, and recommended response. Run them on a schedule for proactive sweeps. Embed them as chat assistants in your SOC dashboard. They never get tired and never miss the obvious correlation.
What agents do here
- Read security event streams and correlate across log sources
- Cross-reference internal asset inventories and threat-intel feeds
- Draft incident timelines, IOC summaries, and remediation recommendations
- Run scheduled hunt queries and surface anomalies
- Generate post-incident reports for compliance and stakeholders
Documents Read Themselves, So You Don't Have To
Contracts, policies, regulatory updates, vendor assessments — paper that grows faster than the team that has to read it.
Agents review contracts against your standard clauses, surface deviation risks, summarize regulatory updates, and produce evidence-ready audit summaries. Sensitive content never leaves your perimeter — data-loss prevention is automatic, model traffic is yours to control, and every reasoning step is logged for review. If your auditors ask "how did the AI reach this conclusion?", you have a complete record.
What agents do here
- Compare incoming contracts against your standard playbook
- Summarize regulatory updates and flag material change
- Produce vendor assessment write-ups from questionnaires
- Generate audit-ready evidence packs with citation trails
- Maintain a searchable, policy-aligned knowledge base
Compliance & Risk
Used to: review contracts, monitor regulatory change, produce audit evidence.
Embedded Intelligence
Used to: ship AI features in product without a full platform team.
Ship AI Inside Your Product — Without Becoming an AI Company
Your product strategy says "with AI." Your engineering capacity says "next year."
mploi turns any configured agent into an embeddable widget your engineering team drops in with a snippet — or a REST endpoint your existing services consume. Build the conversational layer your customers expect without spinning up an AI infrastructure team. Update the agent's behavior centrally and every embedding picks up the change.
What agents do here
- Embed conversational assistants in your customer-facing app
- Add AI-driven workflows to existing internal portals
- Expose agents to partner integrations through REST
- Iterate on agent behavior centrally without redeploying clients
- Keep agent state and history scoped per end-user
Built for Regulated, Data-Heavy Industries
Wherever data sovereignty and auditability are non-negotiable.
Financial Services
Customer service, transaction monitoring, regulatory reporting.
Healthcare
Clinical-knowledge agents, scheduling automation, compliance-ready records.
Energy & Utilities
Field operations support, asset health monitoring, regulatory documentation.
Telecom & Networks
Network operations, capacity planning, configuration audit, fault triage.
Public Sector
Constituent services, internal knowledge, FOIA-conscious deployments.
Manufacturing
Operational intelligence, runbook automation, supplier knowledge management.
Legal Services
Document review, drafting assistance, knowledge management on privileged data.
Retail & eCommerce
Customer support, catalog operations, in-product recommendations.
Have a Workflow in Mind?
Tell us about it. We'll show you exactly how mploi would automate it — typically with a working proof of concept in days, not months.
Talk to Us